Redemption Channels

Self-Service Phone System

* A PIN Number will be required to redeem via this channel.

  • STEP 1
    Call 03-76261000.
  • STEP 2
    Select your preferred language:
    English
    Bahasa Malaysia
    Mandarin
  • STEP 3
    Press for Redemption Services.
  • STEP 4
    Press to Redeem.
  • STEP 5
    Enter the last 12-digit of your Primary BonusLink Card Number and Your Points Balance will be announced.
  • STEP 6
    Enter your PIN Number and Press to proceed. You may use your Date of Birth (DD/MM/YY) as PIN.
  • STEP 7
    Enter the 9-digit Gift Code and Press to confirm.
  • STEP 8
    A Redemption Reference Number will be provided for easy tracking.
Note: Gifts can only be delivered to non-P.O. Box addresses. If your address is a P.O. Box address, please redeem via our website where you can give us an alternative delivery address.